shipping

once your order has been placed, it will be processed within 24-72 hours and your order will be shipped between 3-7 business days. we will send you an e-mail with tracking information which you may follow your pack online. shipping company will make 2 delivery attempts to your shipping address. after second attempt, they will hold the package at their warehouse for you to pick up. delivery term may change with your location. please note, shipping companies does not deliver to P.O. boxes.

 

returns

all sale items  are FINAL SALE, no returns or exchanges can be made.

We are not responsible for any returns that are lost. if you are unsatisfied with your purchase, you may return the product for a full refund, less shipping charges within 15 days of order receipt. product must be clean, in original packaging, and in resalable condition to receive a full refund. laundered items will not be accepted. return package must include the provided return card, or a printed version of the return form found here.

if you return $1,000.00 or more in product a 10% fee will be applied to your order. this includes separate orders placed on the same day that equal $1,000.00.

please email shopping@tulutextiles.com for returns.